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 Adding/Updating Credit Card for Automatic Billing

To keep a credit card on file, or to update the card on file: Log into your client area at...

 Cancel An Account

You may log into the client area, click on "my hosting accounts", "view details", and at the...

 Hosting Control Panel

Your hosting control panel is located at yourdomain.com/cpanel As a courtesy, we have rerouted...

 How much do I owe you?

Your billing history is available to you always, online.  With the migration to the new...

 How to Pay Your Bill

You can view and pay invoices in the client area once you have logged in. You may also make a...

 I sent you changed contact information, why isn't my domain registration updated?

When you update your contact information in the client area, this updates your HOSTING account....

 My credit card was declined

We are sending you this email because we attempted to charge your credit card today for your...

 My site is temporarily disabled

beHosting sends advanced invoices two weeks before the invoice is due.  If no payment is...

 Reinstating A Deleted Account

If your account was terminated for non-payment, and you wish to reinstate it, you will have to...

 Upgrading/Downgrading my package.

You may upgrade or downgrade your hosting package by logging into your client area, click on "my...

 Why am I getting another invoice, my domain is renewed for xx years?

Your domain name is a completely separate entity from your hosting account, although we may...

 Why is my account suspended?

beHosting sends advanced invoices two weeks before the invoice is due.  If no payment is...

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